"I am under no illusions that people will stop complaining because we are shipping. It's OK. Complain if you like. I often complain without thinking about how it affects me. Maybe you feel you will get your product quicker if you complain. Probably not."
"Sorry I didn't get this posted last night. I DO have a fraction of a life outside BFL."
"Chicken update: 4, two-month old chicks came today for a visit while friends are on vacation. My granddog, a rat terrier is also visiting for the summer. So far he has not been introduced to the chickens."
"It was a long day and I can't look for a photo of Lolly right now. I liked the cute chickens posted on my last blog."
"We had a great week at BFL. The first employee I hired has been here a year now. Does anyone know what a start-up company is? We have come a long way despite what some of you think of us. "No, I'm not a stalker. I set up a system using IFTTT and have an email of Jody's posts when her BFL RSS feed changes. I started getting the emails regularly just to be ready for my shipment. But between the shipment notifications... beyond hashrates, I got to see a true human being just doing her job. There is a lot of pressure on her and her company right now and a lot of the angst against BFL is understandable. Maybe it's easier to get angry when interactions are solely done over the web? Maybe customers are justified in their anger for paying for a product they receive 11 months later? Either way, I think haters and lovers can learn from each other.
Yes, taking pre-order cash before shipping doesn't look good. Maybe future pre-orders could delay charging until product is in boxes and ready to ship? Maybe any complaints could be shared directly with BFL instead of the entire web?
I'm really not one to speak since I've only waited a couple months for my jalapeno, but when miners do ship (I believe they are taking care of August or September orders now) we should all remember to treat each other humanely as possible. And if you can treat someone better... that's OK too.
And BFL_Jody, keep those updates coming!